CarRecallWatch- Component
- STRUCTURE:EMERGENCY:ESCAPE/EGRESS/EXIT
- Problem
- Gillig LLC (Gillig) is recalling certain 2018-2019 Low Floor vehicles equipped with a certain batch of glass roof hatches. Temperature and vibration stresses may cause the tempered glass roof hatch to shatter.
- Risk
- If the tempered glass roof hatch shatters, glass fragments may fall onto passengers, increasing the risk of an injury.
- Remedy
- Gillig will notify owners, and the glass hatch manufacturer will provide replacement hatch lids, free of charge. The recall began June 27, 2019. Owners may contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
Certain 2018 and 2019 Gillig Low Floor buses are equipped with a batch of glass roof hatches that may fail. Temperature and vibration stresses can cause the tempered glass hatch to shatter.
If a roof hatch shatters, glass fragments may fall onto passengers, increasing the risk of injury. Owners should not wait to act on this issue.
The remedy is free. Gillig will notify owners, and the glass hatch manufacturer will supply replacement hatch lids at no cost. Owners can contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500, and should check their vehicle identification number (VIN) for any open recalls.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Gillig LOW Floor | 20182019 |
|---|