CarRecallWatch- Component
- POWER TRAIN:AUTOMATIC TRANSMISSION
- Problem
- Chrysler (FCA US LLC) is recalling certain 2014 Jeep Cherokee vehicles equipped with 3.2L engines. In the event that a clutch becomes stuck in the transmission, the transmission software may shift the transmission to neutral.
- Risk
- An unexpected shift to neutral would result in a loss of drive, increasing the risk of crash.
- Remedy
- Chrysler will notify owners, and dealers will update the transmission software, free of charge. The recall began August 8, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V69.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
Some 2014 Jeep Cherokee SUVs with 3.2L engines may have a transmission problem. If a clutch becomes stuck inside the transmission, the transmission software may shift the vehicle into neutral, causing a sudden loss of drive power.
An unexpected shift to neutral can leave the vehicle unable to accelerate or maintain speed as expected, which increases the risk of a crash. Drivers should be aware of this possibility, especially in traffic or at highway speeds.
FCA US LLC (Chrysler) will notify affected owners, and an authorized dealer will update the transmission software at no cost. Owners can contact Chrysler customer service at 1-800-853-1403 (recall number V69) and should check their vehicle identification number (VIN) for open recalls.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Jeep Cherokee | 2014 |
|---|