- Component
- ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
- Problem
- Volkswagen Group of America, Inc. (Audi) is recalling certain 2019 Audi e-tron vehicles. Moisture can enter the high-voltage battery system through a faulty seal on the charging socket.
- Risk
- Moisture in the high-voltage system can cause a short-circuit, increasing the risk of fire. If warning lights appear along with the message "Electrical system: fault," immediately stop driving the vehicle, park outdoors away from structures, do not charge the vehicle, and contact Audi Roadside Assistance at 1-800-411-9988 to have the vehicle towed.
- Remedy
- Audi will notify owners, and dealers will install a new seal and, as necessary, replace the affected system components, free of charge. The recall began September 6, 2019. Owners may contact Audi's customer service at 1-800-253-2834. Audi's number for this recall is 93E8.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
Moisture can enter the high-voltage battery system through a faulty seal on the charging socket. Once inside, it can cause a short circuit, which increases the risk of fire.
If warning lights appear along with the message "Electrical system: fault," stop driving immediately and park outdoors, away from buildings or other structures. Do not charge the vehicle. Contact Audi Roadside Assistance at 1-800-411-9988 to have it towed.
Audi will notify owners. Dealers will install a new seal and replace affected system components as needed, free of charge. Check your VIN for open recalls, and contact Audi customer service at 1-800-253-2834 with questions.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Audi e-tron | 2019 |
|---|