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Audi e-tron Recall 19V434: Moisture Can Cause Battery Short-Circuit and Fire Risk

NHTSA campaign 19V434, reported June 10, 2019, 1,646 vehicles potentially affected.

What this recall means for you

Moisture can enter the high-voltage battery system through a faulty seal on the charging socket. Once inside, it can cause a short circuit, which increases the risk of fire.

If warning lights appear along with the message "Electrical system: fault," stop driving immediately and park outdoors, away from buildings or other structures. Do not charge the vehicle. Contact Audi Roadside Assistance at 1-800-411-9988 to have it towed.

Audi will notify owners. Dealers will install a new seal and replace affected system components as needed, free of charge. Check your VIN for open recalls, and contact Audi customer service at 1-800-253-2834 with questions.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 19V434Volkswagen Group of America, Inc.
Component
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
Problem
Volkswagen Group of America, Inc. (Audi) is recalling certain 2019 Audi e-tron vehicles. Moisture can enter the high-voltage battery system through a faulty seal on the charging socket.
Risk
Moisture in the high-voltage system can cause a short-circuit, increasing the risk of fire. If warning lights appear along with the message "Electrical system: fault," immediately stop driving the vehicle, park outdoors away from structures, do not charge the vehicle, and contact Audi Roadside Assistance at 1-800-411-9988 to have the vehicle towed.
Remedy
Audi will notify owners, and dealers will install a new seal and, as necessary, replace the affected system components, free of charge. The recall began September 6, 2019. Owners may contact Audi's customer service at 1-800-253-2834. Audi's number for this recall is 93E8.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

Audi e-tron2019