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Chevrolet Express Recall 19V428: Backup Camera May Show Reversed Image, Risking Crash

NHTSA campaign 19V428, reported June 11, 2019, 325 vehicles potentially affected.

What this recall means for you

Certain vehicles built with Unicell body equipment use an ASA Electronics Voyager monitor to display the rear-view camera image. The monitor can revert to its factory default settings, which may cause the camera image to appear reversed.

A reversed image can lead a driver to steer the wrong way when trying to avoid an object behind the vehicle, increasing the risk of a crash. Unicell and ASA Electronics will notify owners and offer a remedy at no cost. Owners can contact ASA Electronics customer service at 1-800-384-4400 or Unicell at 1-716-853-8628 for more information. You can also check your vehicle identification number (VIN) for open recalls.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 19V428Unicell Body Company Inc.
Component
EQUIPMENT
Problem
Unicell Body Company Inc. (Unicell) is recalling certain 2017-2019 Chevrolet Express and GMC Savanna, 2018-2019 Hino 155, Ford Econoline and Transit and Isuzu NPR, and 2018 Ram ProMaster-based vehicles equipped with ASA Electronics Voyager monitors used to display the back-up camera image. The affected monitors may revert back to the factory default settings which may cause the camera image to be reversed.
Risk
The driver may inadvertently turn the wrong direction to avoid an object behind the vehicle, increasing the risk of a crash.
Remedy
Unicell will work with ASA Electronics to notify owners and offer a remedy, free of charge. The recall began May 9, 2019. Owners may contact ASA Electronics customer service 1-800-384-4400 or Unicell at 1-716-853-8628.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

Chevrolet Express201720182019
Ford Econoline20182019
GMC Savana201720182019
Hino 15520182019
Isuzu NPR20182019
RAM Promaster2018