Home / Latest recalls / 19V419

Diamond Coach VIP Recall 19V419: Backup Camera May Show a Reversed Image, Raising Crash Risk

NHTSA campaign 19V419, reported June 6, 2019, 1 vehicles potentially affected.

What this recall means for you

The backup camera display in this vehicle may unexpectedly revert to its factory default settings, which can cause the camera image to appear reversed. A driver relying on a mirrored view could turn the wrong way to avoid an object behind the vehicle.

This increases the risk of a crash, since the driver may steer in the wrong direction while backing up. Owners should be cautious when using the backup camera and confirm the image matches the direction they expect before relying on it.

The remedy is free of charge. ASA Electronics has notified the affected owner and will provide the fix. You can contact ASA Electronics customer service at 1-800-384-4400 or Diamond Coach at 1-800-442-4645. You can also check your vehicle identification number (VIN) for open recalls.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 19V419Diamond Coach Corporation
Component
EQUIPMENT
Problem
Diamond Coach Corporation (Diamond Coach) is recalling one 2017 VIP 2800 vehicle equipped with an ASA Electronics Voyager monitor used to display the back-up camera image. This display may unexpectedly revert back to the factory default settings which may cause the camera image to be reversed.
Risk
The driver may inadvertently turn the wrong direction to avoid an object behind the vehicle, increasing the risk of a crash.
Remedy
ASA Electronics has notified the affected Diamond Coach owner, and will provide a remedy, free of charge. The recall began on April 2, 2019. Owners may contact ASA Electronics customer service at 1-800-384-4400 or Diamond Coach at 1-800-442-4645.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

Diamond Coach VIP2017