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PL Custom Type I Recall 19V400: Backup camera image may flip, risking a crash

NHTSA campaign 19V400, reported May 29, 2019, 41 vehicles potentially affected.

What this recall means for you

Certain 2017-2019 PL Custom ambulances equipped with ASA Electronics Voyager monitors may have a problem with the back-up camera display. The monitor can unexpectedly revert to its factory default settings, which may cause the camera image to appear reversed.

If the image is reversed, a driver may turn the wrong way to avoid an object behind the vehicle, which increases the risk of a crash. PL Custom Emergency Vehicles, working with ASA Electronics, will notify affected owners and fix the displays free of charge. Owners can contact ASA Electronics customer service at 1-800-384-4400 or PL Custom Emergency Vehicles at 1-732-233-1411. You can also check your vehicle identification number (VIN) for open recalls.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 19V400PL Custom Emergency Vehicles
Component
EQUIPMENT
Problem
PL Custom Emergency Vehicles Co. (PL Custom Emergency Vehicles) is recalling certain 2017-2019 Titan Type I and Type III ambulances equipped with ASA Electronics Voyager monitors used to display the back-up camera image. The monitors may unexpectedly revert back to the factory default settings which may cause the camera image to be reversed.
Risk
The driver may inadvertently turn the wrong direction to avoid an object behind the vehicle, increasing the risk of a crash.
Remedy
PL Custom Emergency Vehicles will work with ASA to notify the affected owners and remedy the displays, free of charge. The recall began May 9, 2019. Owners may contact ASA Electronics customer service at 1-800-384-4400 or PL Custom Emergency Vehicles at 1-732-233-1411.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

PL Custom Type I201720182019
PL Custom Type III201720182019