CarRecallWatch- Component
- ELECTRICAL SYSTEM:12V/24V/48V BATTERY
- Problem
- Chrysler (FCA US LLC) is recalling certain 2017-2019 Pacifica vehicles equipped with engine stop/start systems. A loose battery ground connection may result in an intermittent loss of power steering assist and/or a stall.
- Risk
- A loss of power steering assist or a stall can increase the risk of crash.
- Remedy
- Chrysler will notify owners, and dealers will inspect the battery ground surfaces, clean the contact surfaces as needed, and properly reassemble the ground connection, free of charge. The recall began May 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. FCA US' number for this recall is V53.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
A loose battery ground connection in certain 2017-2019 Chrysler Pacifica minivans equipped with engine stop/start systems can cause an intermittent loss of power steering assist and/or a stall.
A loss of power steering assist or a sudden stall can increase the risk of a crash. If your Pacifica has stop/start and you notice intermittent loss of steering assist or the engine stalling, contact an authorized Chrysler dealer as soon as possible.
The repair is free. Dealers will inspect the battery ground surfaces, clean the contact surfaces as needed, and properly reassemble the ground connection. Chrysler will also notify owners directly, and you can contact Chrysler customer service at 1-800-853-1403. Check your VIN for open recalls to confirm whether your vehicle is affected.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Chrysler Pacifica | 201720182019 |
|---|