CarRecallWatch- Component
- VISIBILITY:SUN/MOON ROOF ASSEMBLY
- Problem
- Motor Coach Industries (MCI) is recalling certain 2019 J3500 and D4505 buses, and 2018-2019 J4500 buses equipped with Transpec T287x Series glass roof hatches. Temperature and vibration stresses may cause the tempered glass roof hatch to shatter.
- Risk
- If the tempered glass roof hatch shatters, glass fragments may fall onto passengers, increasing the risk of an injury.
- Remedy
- MCI will notify owners, instructing them to contact the hatch manufacturer for a replacement roof hatch, free of charge. The recall began June 20, 2019. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is SB 471.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
Certain Motor Coach Industries buses have a tempered glass roof hatch that can shatter when exposed to temperature changes and vibration. If the glass breaks, fragments may fall onto passengers below, creating a risk of injury.
Owners of affected 2018-2019 J4500, 2019 D4505, and 2019 J3500 buses, including those equipped with Transpec T287x Series glass roof hatches, should contact Motor Coach Industries customer service at 1-800-241-2947 and reference recall SB 471. MCI will notify owners and instruct them to contact the hatch manufacturer for a replacement roof hatch, at no cost. The recall began June 20, 2019.
You can also check your vehicle identification number (VIN) for any open recalls to confirm whether your bus is affected and whether repairs remain outstanding.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| MCI D4505 | 2019 |
|---|---|
| MCI J3500 | 2019 |
| MCI J4500 | 20182019 |