- Component
- VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
- Problem
- PACCAR Incorporated (PACCAR) is recalling certain 2020 Peterbilt 520 and 579 vehicles and Kenworth T680, T880 and W990 vehicles. The mirror glass may detach from the mirror carrier plate due to inadequate adhesion.
- Risk
- If the mirror glass detaches, the driver may have reduced visibility and the mirror glass will become a road hazard that may strike another vehicle or pedestrian, increasing the risk of a crash or injury.
- Remedy
- PACCAR has notified owners, and dealers will inspect the upper mirror glass/mirror carrier, replacing it as necessary, free of charge. The recall began May 31, 2019. Kenworth owners may contact PACCAR customer service at 1-425-828-5888 and Peterbilt owners may call 1-940-591-4220. PACCAR's numbers for this recall is 19KWC and 19PBC.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
Certain heavy-duty trucks may have upper mirror glass that can separate from the mirror carrier plate because of inadequate adhesion. If the glass detaches, the driver may lose visibility, and the loose glass can become a road hazard that may strike another vehicle or a pedestrian, increasing the risk of a crash or injury.
If you own an affected vehicle, contact an authorized dealer to have the upper mirror glass and mirror carrier inspected. The dealer will replace them as necessary at no cost to you. Owners of Kenworth vehicles may call PACCAR customer service at 1-425-828-5888, and owners of Peterbilt vehicles may call 1-940-591-4220. Check your vehicle identification number (VIN) for open recalls to confirm whether your truck is included.
Official recall notice
Affected vehicles
| Kenworth T680 | 2020 |
|---|---|
| Kenworth T800 | 2020 |
| Kenworth W900 | 2020 |
| Peterbilt 567 | 2020 |
| Peterbilt 579 | 2020 |