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Chevrolet Silverado 2500 Recall 19V328: Engine block heater cord can short and cause fire

NHTSA campaign 19V328, reported April 25, 2019, 318,374 vehicles potentially affected.

What this recall means for you

The engine block heater cord, or the terminals connecting it to the engine block heater, may short circuit and fail. A short circuit can damage engine components and increase the risk of fire.

If your vehicle has a Duramax 6.6 liter diesel engine with the optional engine block heater, stop using the block heater cord until it has been inspected or replaced, and park away from buildings if you are concerned. General Motors will contact affected owners. Dealers will replace the engine block heater at no cost, and on certain Chevrolet Silverado 2500 and 3500 models they will also install a newly rerouted heater cord. You can contact GM customer service at 1-586-596-1733, referencing recall number N182206310, and you should check your VIN for open recalls at NHTSA's website or your dealer.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 19V328General Motors LLC
Component
ENGINE
Problem
General Motors LLC (GM) is recalling certain 2019 Chevrolet Silverado 4500, 5500 and 6500 vehicles and 2017-2019 Chevrolet Silverado 2500 and 3500 vehicles and GMC Sierra 2500 and 3500 vehicles equipped with Duramax 6.6 liter diesel engines and an optional engine-block heater. The engine block heater cord or the terminals that connect the heater cord to the block heater may short circuit and fail.
Risk
A short-circuit may damage the engine components and increase the risk of fire.
Remedy
GM will contact owners, dealers will replace the engine block heater, free of charge. Additionally, in Chevrolet Silverado 2500 and 3500 vehicles, dealers will install a new rerouted heater cord. The recall began December 11, 2019. Owners may contact GM customer service at 1-586-596-1733. GM's number for this recall is N182206310.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

Chevrolet Silverado 2500201720182019
Chevrolet Silverado 3500201720182019
Chevrolet Silverado 45002019
Chevrolet Silverado 55002019
Chevrolet Silverado 65002019
GMC Sierra 2500201720182019
GMC Sierra 3500201720182019