Home / Latest recalls / 19V261

Eldorado Aerotech Recall 19V261: Backup Camera May Show Reversed Image, Raising Crash Risk

NHTSA campaign 19V261, reported April 1, 2019, 296 vehicles potentially affected.

What this recall means for you

On certain 2017-2018 Eldorado shuttle buses built on a Ford chassis, the backup camera display may revert to its factory default settings. When that happens, the camera image can appear reversed.

A reversed image can lead a driver to turn the wrong way while backing up, which increases the risk of a crash. Owners should be aware of this problem and check their vehicle's VIN for open recalls.

Eldorado will notify owners, and dealers will install a repair module in the wiring to keep the image from reversing. The repair is free at an authorized dealer. Owners may contact Eldorado National-Kansas customer service at 1-800-955-4236 for more information.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 19V261Eldorado National-Kansas
Component
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Problem
Eldorado National- Kansas (Eldorado) is recalling certain 2017-2018 Aerotech shuttle buses built on a Ford chassis equipped with ASA Electronics back-up camera display recalled under 19E-009. The displays may revert back to the factory default settings, possibly causing the camera image to be reversed.
Risk
If the display displays the image in reverse, the driver may unintentionally turn the opposite direction, increasing the risk of crash.
Remedy
Eldorado will notify owners and dealers will install a repair module to the wiring to prevent the image from reversing. The recall began May 15, 2019. Owners may contact Eldorado National-Kansas customer service at 1-800-955-4236.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

Eldorado Advantage20172018
Eldorado Aero Elite20172018
Eldorado Aerotech20172018