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Thor Motor Coach Chateau Recall 19V240: Backup camera image can flip, raising crash risk

NHTSA campaign 19V240, reported March 27, 2019, 110 vehicles potentially affected.

What this recall means for you

On certain motorhomes, the backup camera display can revert to factory default settings, which may cause the camera image to appear reversed. A reversed image can make the driver unintentionally turn in the wrong direction while backing up, which increases the risk of a crash.

Thor Motor Coach will notify owners, and authorized dealers will install a harness that prevents the image from inverting. The repair is free of charge. Owners can contact Thor Motor Coach customer service at 1-877-855-2867.

If you own one of the affected vehicles, check your VIN for open recalls and schedule the free repair with an authorized dealer as soon as possible.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 19V240Thor Motor Coach
Component
VISIBILITY:REARVIEW MIRRORS/DEVICES; VISIBILITY:REARVIEW MIRRORS/DEVICES:INTERIOR
Problem
Thor Motor Coach (TMC) is recalling certain 2018 Thor Chateau and Four Winds motorhomes and 2019-2020 Magnitude and Omni motorhomes. The backup camera displays may revert back to the factory default settings which may cause the camera image to be reversed.
Risk
If the monitor displays the image in reverse, the driver may unintentionally turn in the wrong direction, increasing the risk of crash.
Remedy
TMC will notify owners, and dealers will install a harness to install that will prevent the image from inverting, free of charge. The recall began April 30, 2019. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000168.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

Thor Motor Coach Chateau2018
Thor Motor Coach Four Winds2018
Thor Motor Coach Magnitude20192020
Thor Motor Coach Omni20192020