- Component
- LATCHES/LOCKS/LINKAGES:DOORS:LATCH
- Problem
- Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2019 CLA250 and CLA250 4MATIC vehicles. The right side door locks may not have been properly manufactured. As a result, the right-side doors may not be able to be opened from outside of the vehicle.
- Risk
- In the event of a crash, if the right side doors cannot be opened from the outside, it could increase the risk of injury.
- Remedy
- MBUSA will notify owners, and dealers will replace the door locks, free of charge. The recall began May 3, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019030020.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
Some 2019 Mercedes-Benz CLA 250 vehicles, including the CLA 250 4MATIC, may have right-side door locks that were not properly manufactured. The right-side doors may not be able to be opened from outside the vehicle.
If the right-side doors cannot be opened from the outside after a crash, occupants may be delayed in getting out or rescuers may be delayed in getting in, which could increase the risk of injury.
Mercedes-Benz USA will notify owners, and authorized dealers will replace the door locks free of charge. Owners can contact Mercedes-Benz USA customer service at 1-800-367-6372 and reference recall number 2019030020. You can also check your vehicle identification number (VIN) for open recalls.
Official recall notice
Affected vehicles
| Mercedes-Benz CLA 250 | 2019 |
|---|