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Mercedes-Benz CLA 250 Recall 19V219: Right Rear Doors May Not Open From Outside in a Crash

NHTSA campaign 19V219, reported March 20, 2019, 5 vehicles potentially affected.

What this recall means for you

Some 2019 Mercedes-Benz CLA 250 vehicles, including the CLA 250 4MATIC, may have right-side door locks that were not properly manufactured. The right-side doors may not be able to be opened from outside the vehicle.

If the right-side doors cannot be opened from the outside after a crash, occupants may be delayed in getting out or rescuers may be delayed in getting in, which could increase the risk of injury.

Mercedes-Benz USA will notify owners, and authorized dealers will replace the door locks free of charge. Owners can contact Mercedes-Benz USA customer service at 1-800-367-6372 and reference recall number 2019030020. You can also check your vehicle identification number (VIN) for open recalls.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 19V219Mercedes-Benz USA, LLC.
Component
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Problem
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2019 CLA250 and CLA250 4MATIC vehicles. The right side door locks may not have been properly manufactured. As a result, the right-side doors may not be able to be opened from outside of the vehicle.
Risk
In the event of a crash, if the right side doors cannot be opened from the outside, it could increase the risk of injury.
Remedy
MBUSA will notify owners, and dealers will replace the door locks, free of charge. The recall began May 3, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019030020.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

Mercedes-Benz CLA 2502019