- Component
- EQUIPMENT ADAPTIVE/MOBILITY
- Problem
- Transportation Collaborative, Inc. (TCI) is recalling certain 2015 and 2017 Transtech Buses equipped with Ricon S-Series and K-Series wheel chair lifts. The wheelchair lift positioning input cam may fail while the lift is in use, allowing the platform to travel higher than the vehicle's floor height. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 403, "Platform Lift Systems."
- Risk
- If the wheelchair lift platform stops above the vehicle floor, the wheelchair user can tip inwards toward the vehicle when exiting the lift, increasing their risk of injury.
- Remedy
- TCI will notify owners and Ricon dealers will replace the lift positioning input cam, free of charge. The recall began April 24, 2019. Owners may contact TCI customer service at 1-845-988-0419. Transportation Collaborative's number for this recall is 18E-044.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
A part called the wheelchair lift positioning input cam may fail while the lift is in use. When this happens, the lift platform can stop higher than the vehicle floor. A wheelchair user exiting the lift may then tip inward toward the vehicle, which raises the risk of injury.
The affected vehicles are certain 2015 and 2017 Transtech buses equipped with Ricon S-Series and K-Series wheelchair lifts. The recall was issued by Transportation Collaborative, Inc. (TCI) and began April 24, 2019. The lift is not compliant with Federal Motor Vehicle Safety Standard 403, which covers platform lift systems.
Owners will be notified by TCI, and Ricon dealers will replace the lift positioning input cam at no charge. You can contact TCI customer service at 1-845-988-0419, and you should check your vehicle's VIN for open recalls.
Official recall notice
Affected vehicles
| Trans Tech CST | 20152017 |
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