- Component
- SUSPENSION:REAR:SPRINGS:LEAF SPRING ASSEMBLY:U-BOLT, LEAF SPRING TO AXLE
- Problem
- SVO Group Inc. (SVO Group) is recalling certain 2018 Embassy shuttle buses. The U-bolts that hold the leaf spring to the rear axle may have been insufficiently tightened.
- Risk
- The loose U-bolts may further loosen or break allowing the axle to separate and cause a loss of vehicle control, increasing the risk of a crash.
- Remedy
- SVO Group has notified owners and instructed them to contact MORryde International, Inc. for the repairs. Owners may contact SVO Group customer service at 1-574-295-9359.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.Please be reminded of the following requirements:- When a vehicle crash is not the potential occurrence, the evaluation must include a statement indicating the general type of injury to occupants of the vehicle, or to persons outside the vehicle, that can result from the defect or noncompliance, and a description of whatever prior warning may occur (49 CFR 577.5 (f)(2)).- In the case of a defect, a chronology of all principal events that were the basis for the determination that the defect related to motor vehicle safety, including a summary of all warranty claims, field or service reports, and other information (such as numbers of deaths and/or injuries), with their dates of receipt (49 CFR 573.6 (c)(6)).- A description of the manufacturer's program for remedying the defect or noncompliance (49 CFR 573.6 (c)(8)(i)).
What this recall means for you
The U-bolts that secure the rear leaf spring to the rear axle may not have been tightened enough at the factory. Over time they can loosen further or break, which could allow the axle to separate from the vehicle.
If the axle separates, the driver can lose control of the vehicle, which raises the risk of a crash. Owners should contact SVO Group customer service at 1-574-295-9359 or MORryde International, Inc., as directed in the recall notice, to arrange the repair.
The repair is free. Check your vehicle identification number (VIN) for open recalls to confirm whether your bus is affected.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| SVO Group Embassy Bus | 2018 |
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