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Entegra Reatta Recall 19V178: Damaged tow hitch may separate from motorhome

NHTSA campaign 19V178, reported March 6, 2019, 39 vehicles potentially affected.

What this recall means for you

Some 2019-2020 Entegra Reatta motorhomes may have had their tow hitch damaged during delivery. A damaged hitch can compromise the motorhome's ability to safely tow a vehicle.

The main danger is that the towed vehicle could separate from the motorhome while driving, which increases the risk of a crash. If you own or tow with an affected motorhome, stop towing until the hitch has been checked or replaced.

Entegra will replace the hitch free of charge at an authorized dealer. Owners can contact Entegra customer service at 1-800-517-9137 and reference recall number 9903429. You can also check your VIN for open recalls at NHTSA.gov.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 19V178Entegra Coach
Component
TRAILER HITCHES
Problem
Entegra Coach (Entegra) is recalling certain 2019-2020 Entegra Reatta motorhomes. While the motorhome was being delivered, the tow hitch may have been damaged, compromising the motorhome's ability to safely tow vehicles.
Risk
The damaged hitch may result in the towed vehicle separating from the motorhome, increasing the risk of a crash.
Remedy
Entegra has notified owners, and dealers will replace the hitch, free of charge. The recall began March 15, 2019. Owners may contact Entegra's customer service at 1-800-517-9137. Entegra's number for this recall is 9903429.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

Entegra Reatta20192020