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Jayco Embark Recall 19V177: Damaged Hitch Could Cause Towed Vehicle to Separate

NHTSA campaign 19V177, reported March 6, 2019, 8 vehicles potentially affected.

What this recall means for you

Some motorhomes may have had their hitch damaged during delivery, which can compromise the vehicle's ability to safely tow another vehicle.

If the hitch is damaged, the towed vehicle may separate from the motorhome, increasing the risk of a crash. Owners should stop towing with a damaged hitch and contact a dealer or the manufacturer as soon as possible.

Dealers will replace the hitch free of charge. Owners can contact Jayco customer service at 1-800-517-9137 for more information, and should check their vehicle identification number (VIN) for any open recalls.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 19V177Jayco, Inc.
Component
TRAILER HITCHES
Problem
Jayco, Inc. (Jayco) is recalling certain 2019-2020 Jayco Embark motorhomes. While the motorhome was being delivered, the hitch may have been damaged, compromising the motorhome's ability to safely tow vehicles.
Risk
The damaged hitch may result in the towed vehicle separating from the motorhome, increasing the risk of a crash.
Remedy
Jayco has notified owners, and dealers will replace the hitch, free of charge. The recall began March 15, 2019. Owners may contact Jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9903429.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

Jayco Embark20192020