- Component
- ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
- Problem
- Daimler Trucks North America LLC (DTNA) is recalling certain 2019 Western Star 4700 and 4900 trucks. The vehicles are accumulating distance in kilometers, but the odometer display is labeled as being miles. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."
- Risk
- The odometer failing to register the correct distance travelled could cause driver confusion, as well as possible incorrect assumptions about driver speed. An incorrect speed assumption may increase the risk of crash.
- Remedy
- DTNA will notify owners, and dealers will replace the speedometer, free of charge. The recall began April 29, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-812.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
The odometer on these trucks accumulates distance in kilometers, but the display is labeled as miles. The vehicles therefore do not comply with Federal Motor Vehicle Safety Standard 101 for control and displays.
The mismatch can confuse the driver about how far the truck has traveled and may lead to incorrect assumptions about speed. An incorrect speed assumption could increase the risk of a crash.
The remedy is free at an authorized dealer, where the speedometer will be replaced. Owners will be notified by the manufacturer, Daimler Trucks North America, and can contact DTNA customer service at 1-800-547-0712 (recall number FL-812). Check your VIN for open recalls.
Official recall notice
Affected vehicles
| Western Star 4700 | 2019 |
|---|---|
| Western Star 4900 | 2019 |