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Freightliner Sprinter 3500 Recall 19V140: Wheelchair Lift May Stop Above Floor, Risking Injury

NHTSA campaign 19V140, reported February 27, 2019, 1 vehicles potentially affected.

What this recall means for you

The wheelchair lift positioning input cam may fail while the lift is in use. When this happens, the lift platform can travel higher than the vehicle's floor height and stop there. This means the lift does not meet Federal Motor Vehicle Safety Standard 403 for platform lift systems.

If the platform stops above the floor, a wheelchair user may tip inward toward the vehicle when exiting the lift, which increases the risk of injury. If you use or operate this lift, stop using it if the platform does not line up with the floor, and contact the parties below.

The remedy is free. A Ricon dealer will replace the lift positioning input cam at no cost to you. Contact Ricon customer service at 1-800-322-2884 or Midway Specialty Vehicles customer service at 1-574-264-2530. You can also check your vehicle identification number (VIN) for any open recalls.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 19V140Midway Specialty Vehicles
Component
EQUIPMENT ADAPTIVE/MOBILITY
Problem
Midway Specialty Vehicles (Midway) is recalling one 2016 Freightliner Sprinter vehicle modified to be equipped with a Ricon Titanium Wheelchair Lift. The wheelchair lift positioning input cam may fail while the lift is in use, allowing the platform to travel higher than the vehicle's floor height. As such, this vehicle fails to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 403, "Platform Lift Systems."
Risk
If the wheelchair lift platform stops above the vehicle floor, the wheelchair user can tip inwards towards the vehicle when exiting the lift, increasing their risk of injury.
Remedy
Midway has notified the affected owner and a Ricon dealer will replace the lift positioning input cam, free of charge. The recall began February 27, 2019. Owners may contact Ricon customer service at 1-800-322-2884 or Midway customer service at 1-574-264-2530.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

Freightliner Sprinter 35002016