Home / Latest recalls / 19V116

Winnebago Metro Link Recall 19V116: Wheelchair Lift May Stop Above Floor, Risking Injury

NHTSA campaign 19V116, reported February 21, 2019, 2 vehicles potentially affected.

What this recall means for you

A part that controls the positioning of the wheelchair lift, called the lift positioning input cam, may fail while the lift is in use. When this happens, the lift platform can travel higher than the vehicle's floor height and stop above it.

If the platform stops above the floor, a wheelchair user can tip inward toward the vehicle when exiting the lift, which increases the risk of injury. The recall covers certain Ricon S-Series and K-Series Titanium wheelchair lifts installed in these vehicles.

Owners should check whether their vehicle is affected and contact an authorized Ricon dealer, who will replace the lift positioning input cam free of charge. Winnebago will also notify owners directly. You can contact Ricon customer service at 1-800-322-2884, and you can check your VIN for open recalls.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 19V116Winnebago Industries, Inc
Component
EQUIPMENT ADAPTIVE/MOBILITY
Problem
Winnebago Industries, Inc. (Winnebago) is recalling certain 2014 Metro Link vehicles equipped with Ricon S-Series and K-Series Titanium Wheelchair Lifts. The wheelchair lift positioning input cam may fail while the lift is in use, allowing the platform to travel higher than the vehicle's floor height. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 403, "Platform Lift Systems."
Risk
If the wheelchair lift platform stops above the vehicle floor, the wheelchair user can tip inwards toward the vehicle when exiting the lift, increasing their risk of injury.
Remedy
Winnebago will notify owners and Ricon dealers will replace the lift positioning input cam, free of charge. The recall began on February 26, 2019. Owners may contact Ricon customer service at 1-800-322-2884. Winnebago's number for this recall is 157.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

Winnebago Metro Link2014