Home / Latest recalls / 19V115

Porsche Cayenne Recall 19V115: Worn Brake Pads May Not Trigger Dashboard Warning

NHTSA campaign 19V115, reported February 20, 2019, 14,110 vehicles potentially affected.

What this recall means for you

Certain Porsche Panamera and Cayenne vehicles may have an instrument cluster that fails to show a visual warning when the brake pads are worn out. Because the driver is not alerted, the vehicles do not meet Federal Motor Vehicle Safety Standard 135 for light vehicle brake systems.

If the driver is not warned that the brake pads are worn, they may lose control of the vehicle while trying to brake, which increases the risk of a crash.

Porsche will notify owners, and authorized dealers will update the instrument cluster software at no cost to you. Owners can contact Porsche customer service at 1-800-767-7243 with questions. Check your vehicle identification number for any open recalls.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 19V115Porsche Cars North America, Inc.
Component
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; SERVICE BRAKES
Problem
Porsche Cars North America, Inc. (Porsche) is recalling certain 2018 Panamera 4 Executive, Panamera 4S Sport Turismo, Panamera 4 Hybrid, Panamera 4 Hybrid Executive, Panamera 4 Hybrid Sport Turismo, Panamera Turbo Sport Turismo, Panamera Turbo S Hybrid Executive, Panamera Turbo S Hybrid, Panamera 4 Sport Turismo and Panamera Turbo S Hybrid Sport Turismo vehicles, 2017-2018 Panamera, Panamera 4, Panamera Turbo Executive, Panamera 4S, Panamera Turbo and Panamera 4S Executive vehicles and 2019 Cayenne S and Cayenne vehicles. The instrument cluster may not provide a visual warning when the brake pads are worn out. As a result, these vehicles fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) number 135, "Light vehicle brake systems."
Risk
If the driver is not alerted when brake pads are worn out, the driver may lose control of the vehicle while attempting to brake, increasing the risk of crash.
Remedy
Porsche will notify owners, and dealers will update the instrument cluster software, free of charge. The recall began April 19, 2019. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AKA1/AKA0.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

Porsche Cayenne2019
Porsche Cayenne S2019
Porsche Panamera20172018
Porsche Panamera 420172018
Porsche Panamera 4 Executive2018
Porsche Panamera 4 Hybrid2018
Porsche Panamera 4 Hybrid Executi2018
Porsche Panamera 4 Hybrid Sport T2018
Porsche Panamera 4 Sport Turismo2018
Porsche Panamera 4S20172018
Porsche Panamera 4S Executive20172018
Porsche Panamera 4S Sport Turismo2018
Porsche Panamera Turbo20172018
Porsche Panamera Turbo Executive20172018
Porsche Panamera Turbo S Hybrid2018
Porsche Panamera Turbo S Hybrid E2018
Porsche Panamera Turbo S Hybrid S2018
Porsche Panamera Turbo Sport Turi2018