CarRecallWatch- Component
- SUSPENSION:FRONT:SHOCK ABSORBER
- Problem
- Volkswagen Group of America, Inc. (Audi) is recalling certain 2019 Q7, Q8, S5 Cabriolet, and S5 Sportback vehicles. The front shock absorber forks may develop cracks allowing the shock absorbers to loosen.
- Risk
- Loose shock absorbers may impair vehicle steering, increasing the risk of crash.
- Remedy
- Audi has notified owners, and dealers will replace the shock absorber forks, free of charge. The recall began March 18, 2019. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 40O4.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
Certain front shock absorber forks may develop cracks, which can allow the shock absorbers to loosen. Loose shock absorbers may impair steering, which increases the risk of a crash.
Audi has notified affected owners, and authorized dealers will replace the front shock absorber forks at no cost. Owners who want more information can contact Audi customer service at 1-800-253-2834 and reference Audi's recall number 40O4. You can also check your vehicle identification number (VIN) for open recalls to confirm whether your vehicle is affected.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Audi Q7 | 2019 |
|---|---|
| Audi Q8 | 2019 |
| Audi S5 | 2019 |
| Audi S5 Cabriolet | 2019 |