- Component
- BACK OVER PREVENTION: SENSING SYSTEM: CAMERA; VISIBILITY:REARVIEW MIRRORS/DEVICES:INTERIOR
- Problem
- Porsche Cars North America, Inc (Porsche) is recalling certain 2019 Cayenne and Cayenne S vehicles. A software failure may cause the rearview camera image display to be delayed in responding. As such, these vehicles fail to comply to Federal Motor Safety Standard (FMVSS) number 111, "Rearview Mirrors."
- Risk
- A rearview camera display that does not function as designed can reduce the driver's view of what is behind the car, increasing the risk of a crash.
- Remedy
- Porsche will notify owners, and dealers will update the related software, free of charge. The recall began April 19, 2019. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AKA0.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
A software failure can cause the rearview camera image to be delayed in responding on certain vehicles. Because the display may not show what is behind the car in real time, the vehicle does not fully comply with Federal Motor Vehicle Safety Standard 111 for rearview mirrors and devices.
A rearview camera that does not work as designed can reduce the driver's view of what is behind the vehicle, which increases the risk of a crash, especially while backing up.
Porsche will notify owners, and authorized dealers will update the related software at no cost to you. Owners can contact Porsche customer service at 1-800-767-7243. You can also check your vehicle identification number (VIN) for any open recalls.
Official recall notice
Affected vehicles
| Porsche Cayenne | 2019 |
|---|