Home / Latest recalls / 19V108

Crossroads Redwood Recall 19V108: Trailer May Separate From Tow Vehicle, Raising Crash Risk

NHTSA campaign 19V108, reported February 19, 2019, 128 vehicles potentially affected.

What this recall means for you

On certain 2019 Crossroads Redwood trailers equipped with MORryde Rubber Pin Boxes, the bolts that mount the pin box may not have been tightened enough. If the bolts are loose, the trailer can separate from the tow vehicle, which increases the risk of a crash.

If you own an affected trailer, contact Keystone RV Company customer service at 1-866-425-4369 and reference recall number 19-346. Authorized dealers will tighten the pin box mounting bolts at no cost to you.

Also check your vehicle identification number (VIN) for open recalls to confirm whether this or any other recall applies to your trailer.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 19V108Keystone RV Company
Component
TRAILER HITCHES:FIFTH WHEEL ASSEMBLY
Problem
Keystone RV Company (Keystone) is recalling certain 2019 Crossroad Redwood recreational trailers, equipped with MORryde Rubber Pin Boxes. The pin box mounting bolts may have been insufficiently tightened, possibly resulting in the trailer separating from the tow vehicle.
Risk
A separation of the trailer can increase the risk of a crash.
Remedy
Keystone has notified owners, and dealers will properly tighten the mounting bolts for the pin box, free of charge. The recall began on February 28, 2019. Owners may notify Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 19-346.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

Crossroads Redwood2019