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Goshen GC II Recall 19V102: Wheelchair Lift May Stop Above Floor Level, Causing Tipping

NHTSA campaign 19V102, reported February 15, 2019, 73 vehicles potentially affected.

What this recall means for you

The wheelchair lift positioning input cam may fail while the lift is in use. When this happens, the lift platform can travel higher than the vehicle's floor height and stop above it, so the platform does not sit level with the floor.

If the platform stops above the floor, a wheelchair user may tip inward toward the vehicle when exiting the lift, which increases the risk of injury. The vehicles involved do not meet the requirements of Federal Motor Vehicle Safety Standard 403 for platform lift systems.

The repair is free. Ricon dealers will replace the lift positioning input cam at no charge, and the manufacturer will notify owners. You can contact Ricon customer service at 1-800-322-2884, and you should check your vehicle identification number for open recalls.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 19V102Eldorado National-Kansas
Component
EQUIPMENT ADAPTIVE/MOBILITY
Problem
Eldorado National- Kansas (Eldorado) is recalling certain 2012-2018 Goshen Impulse, GCII, and Pacer shuttle buses equipped with Ricon S-Series and K-Series Wheelchair lifts, models K200, K201, K550, K551, S200, S550, S551. The wheelchair lift positioning input cam may fail while the lift is in use, allowing the platform to travel higher than the vehicle's floor height. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 403, "Platform Lift Systems."
Risk
If the wheelchair lift platform stops above the vehicle floor, the wheelchair user can tip inwards toward the vehicle when exiting the lift, increasing their risk of injury.
Remedy
Eldorado will notify owners, and Ricon dealers will replace the lift positioning input cam, free of charge. The recall began March 29, 2019. Owners may contact Ricon customer service at 1-800-322-2884.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

Goshen GC II2012201320142015201620172018
Goshen Impulse2012201320142015201620172018
Goshen Pacer2012201320142015201620172018