CarRecallWatch- Component
- VISIBILITY:SUN/MOON ROOF ASSEMBLY
- Problem
- New Flyer Industries Ltd. (New Flyer) is recalling certain 2018 XDE60 and XD40, 2018-2019 XN40, and 2019 XE60 heavy duty urban transit buses. The affected vehicles are equipped with an AS-3 tempered glass panel in the rooftop emergency escape hatch that may shatter in extreme cold temperatures.
- Risk
- If the roof hatch glass shatters, glass particles could fall down onto passengers, increasing the risk of injury.
- Remedy
- New Flyer has notified owners, and dealers will replace the tempered glass panel, free of charge. The recall began on March 6, 2019. Owners may contact New Flyer customer service at 1-204-224-6706. New Flyer's number for this recall is R19-002.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
The emergency escape hatch in the roof of these transit buses uses an AS-3 tempered glass panel that may shatter when temperatures become extremely cold. If the glass breaks, fragments could fall onto passengers below, raising the risk of injury.
Owners of affected buses should contact New Flyer customer service at 1-204-224-6706 or take the vehicle to an authorized dealer. Dealers will replace the tempered glass panel free of charge. Check your vehicle identification number (VIN) for any open recalls to confirm whether your bus is included.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| New Flyer XD40 | 2018 |
|---|---|
| New Flyer XDE60 | 2018 |
| New Flyer XE60 | 2019 |
| New Flyer XN40 | 20182019 |