- Component
- STEERING:HYDRAULIC POWER ASSIST SYSTEM
- Problem
- Motor Coach Industries (MCI) is recalling certain 2001-2015 J4500 and 1997-2013 102EL3/E4500 coaches equipped with a hydraulic rear axle (tag axle) steering system. The axle's alignment and low hydraulic pressure in the steering system may cause the steering system to lock, causing a loss of steering control at highway speeds.
- Risk
- Loss of steering control may increase the risk of a crash.
- Remedy
- MCI will inspect and repair axle alignment, as necessary, free of charge. MCI issued owners an interim notification on March 26, 2019. Owner notification letters were mailed on May 14, 2021. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is SB 469.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
The hydraulic power steering system on certain motor coaches may lock because of a misaligned rear tag axle and low hydraulic pressure. If this happens at highway speeds, the driver can lose steering control, which increases the risk of a crash.
If you own one of the affected coaches, contact Motor Coach Industries customer service at 1-800-241-2947 and reference recall SB 469. The inspection and any needed axle alignment repair are free of charge. You can also check your vehicle identification number (VIN) for open recalls to confirm whether your coach is covered.
Check whether this recall is open on your vehicle