- Component
- SEATS
- Problem
- Eldorado National-California, Inc is recalling certain 2017-2018 Arrivo, EZR Max BRT and Passport buses. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems," and number 210, "Seat Belt Assembly Anchorages."
- Risk
- In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
- Remedy
- Eldorado National California has notified owners, and dealers will inspect and repair the affected seats, free of charge. The recall began on January 31, 2019. Owners may contact Eldorado National-California Customer Service at 1-909-591-9557 or Freedman Seating Company at 1-800-443-4540.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
Certain 2017-2018 Eldorado Arrivo, E-Z Rider MAX BRT, and Passport buses have a rear seat cushion that may not stay locked in the upright position when under load, such as during a crash or sudden stop. These vehicles also fail to meet federal seating system and seat belt anchorage standards.
If the seat back moves in a crash, the seat occupant has an increased risk of injury. Owners should watch for a seat cushion that does not feel securely locked when raised from the stowed position.
The repair is free. Dealers will inspect and repair the affected seats at no charge. Owners can contact Eldorado National-California Customer Service at 1-909-591-9557 or Freedman Seating Company at 1-800-443-4540, and should check their vehicle identification number (VIN) for open recalls.
Official recall notice
Affected vehicles
| Eldorado Arrivo | 20172018 |
|---|---|
| Eldorado E-Z Rider MAX BRT | 20172018 |
| Eldorado Passport | 20172018 |