- Component
- EXTERIOR LIGHTING:BRAKE LIGHTS
- Problem
- Custom Trucks And Body Works (Custom Trucks) is recalling certain 2017-2019 Type I, II and III Ambulances, Rescue Trucks, Pump Trucks and Tanker Trucks equipped with Whelen accessory brake lights. Depending on the specific wiring of the vehicle, these brake lights may illuminate when the brake pedal has not been pressed.
- Risk
- If the brake lights falsely illuminate, other drivers could become confused, increasing the risk of a crash.
- Remedy
- Custom Trucks will notify owners, and dealers will replace the brake lights, free of charge. The recall began February 28, 2019. Owners may contact Custom Trucks customer service at 1-706-553-9178 or Whelen customer service at 1-860-718-2331.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov
What this recall means for you
Certain 2017-2018 Custom Truck & Body Works ambulances, rescue trucks, pumpers, and tankers have Whelen accessory brake lights that, depending on how the vehicle is wired, may illuminate even when the brake pedal has not been pressed.
If the brake lights come on falsely, drivers behind you may think you are slowing or stopping when you are not. That confusion can lead them to react incorrectly, increasing the risk of a crash.
The manufacturer will notify owners, and authorized dealers will replace the brake lights at no cost to you. Owners can contact Custom Trucks customer service at 1-706-553-9178 or Whelen customer service at 1-860-718-2331. You can also check your vehicle identification number (VIN) for any open recalls.