CarRecallWatch- Component
- ELECTRICAL SYSTEM:SOFTWARE; PARKING BRAKE
- Problem
- Mercedes-Benz USA,LLC (Mercedes) is recalling certain 2019 C43 AMG, C43 AMG Cabrio, C43 AMG 4MATIC Coupe, C300 4MATIC, C300 4MATIC Coupe, C300 Coupe, C300 Cabrio, C300 4MATIC Cabrio, and C300 vehicles. After parking and exiting the vehicle, the Electronic Stability Program (ESP) software may prevent the electronic parking brake from being disengaged when returning to the vehicle, unless the ESP system is deactivated.
- Risk
- Driving the vehicle with the ESP system deactivated could increase the risk of a crash.
- Remedy
- Mercedes has notified owners, and dealers will update the ESP system software, free of charge. The recall began January 29, 2019. Owners may contact Mercedes customer service at 1-800-367-6372. Mercedes' number for this recall is 2018120025.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
On certain 2019 Mercedes-Benz C-Class vehicles, the Electronic Stability Program (ESP) software can keep the electronic parking brake from releasing after you park, exit the car, and return to it. The brake will not disengage unless the ESP system is turned off first.
If you drive with the ESP system deactivated, the risk of a crash can increase, because the stability control system is not working to help keep the vehicle under control.
Mercedes-Benz will update the ESP system software at no cost through an authorized dealer. Owners can contact Mercedes-Benz customer service at 1-800-367-6372 and reference recall number 2018120025. You can also check your VIN for open recalls to see whether your vehicle is affected.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Mercedes-Benz AMG C43 | 2019 |
|---|---|
| Mercedes-Benz C 300 | 2019 |