- Component
- STEERING:ELECTRIC POWER ASSIST SYSTEM
- Problem
- Porsche Cars North America, Inc. (Porsche) is recalling certain 2017-2018 Porsche Panamera, Panamera 4, Panamera 4S, Panamera Turbo, Panamera 4S Executive, Panamera Turbo Executive, 2018 Panamera 4 Executive, Panamera 4 E-Hybrid, Panamera Turbo S E-Hybrid, Panamera 4 E-Hybrid Executive, Panamera S E-Hybrid Executive, Panamera 4 Sport Turismo, Panamera 4S Sport Turismo, Panamera 4 E-Hybrid Sport Turismo, Panamera Turbo Sport Turismo, and Panamera Turbo S Sport Turismo vehicles. A software failure may result in an intermittent loss of electric power steering assist.
- Risk
- An intermittent loss of power steering assist can increase the risk of a crash.
- Remedy
- Porsche will notify owners, and dealers will reprogram the power steering control unit, free of charge. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AJ13.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
A software failure in the electric power steering system can cause an intermittent loss of power steering assist. The steering may suddenly feel much heavier than normal while driving.
An intermittent loss of power steering assist can increase the risk of a crash, because it can make the vehicle harder to steer and control when you need it most. Owners should be alert to any unexpected change in steering effort.
The remedy is free. Dealers will reprogram the power steering control unit at no cost. Owners will be notified by Porsche, and you can also contact Porsche customer service at 1-800-767-7243 (Porsche recall number AJ13). Check your vehicle identification number (VIN) for open recalls to confirm whether your car is affected.
Official recall notice
Affected vehicles
| Porsche Panamera | 20172018 |
|---|