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Keystone Cougar Recall 18V843: Trailer Axle Hubs May Overheat and Fail

NHTSA campaign 18V843, reported November 28, 2018, 982 vehicles potentially affected.

What this recall means for you

Some 2019 recreational trailers may have been built with axle hub inner bearings that were not sufficiently greased. Without adequate lubrication, the bearings can overheat and fail, which may cause the hub to fail.

A hub failure can affect how the trailer handles and raises the risk of a crash. Owners of affected trailers should take this recall seriously and avoid towing until the issue is checked, if they have concerns.

Keystone RV Company will notify owners directly. Authorized dealers will inspect the axle hubs and bearings and repair them as needed at no cost to you. You can also contact Keystone customer service at 1-866-425-4369, referencing Keystone recall number 18-340, and check your trailer's VIN for open recalls.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 18V843Keystone RV Company
Component
POWER TRAIN:AXLE HUBS
Problem
Keystone RV Company (Keystone) is recalling certain 2019 Keystone Cougar, Outback, Passport, Springdale, Bullet and Hideout recreational trailers and 2019 Dutchmen Aerolite and Atlas recreational trailers. The inner hub bearings of the axles may not have been sufficiently greased, which can cause the bearings to overheat and fail.
Risk
If the bearings overheat, the hub may fail, affecting handling and increasing the risk of a crash.
Remedy
Keystone will notify owners, and dealers will inspect and repair the hubs and bearings, as necessary, free of charge. The recall began January 16, 2019. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 18-340.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

Dutchmen Aero Lite2019
Dutchmen Atlas2019
Keystone Bullet2019
Keystone Cougar2019
Keystone Hideout2019
Keystone Outback2019
Keystone Passport2019
Keystone Springdale2019