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Mercedes-Benz GLC 300 Recall 18V840: Steering Assist May Fail, Raising Crash Risk

NHTSA campaign 18V840, reported November 27, 2018, 7 vehicles potentially affected.

What this recall means for you

A sensor inside the electric power steering unit may fail, which can switch off the power steering assist. Without that assist, steering becomes harder to control, which increases the risk of a crash.

If you own a 2019 GLC 300, Mercedes-Benz will notify you directly. Authorized dealers will replace the steering unit at no cost to you. You can also contact Mercedes-Benz USA customer service at 1-800-367-6372, and check your VIN for any open recalls.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 18V840Mercedes-Benz USA, LLC.
Component
STEERING:ELECTRIC POWER ASSIST SYSTEM
Problem
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019 GLC300 vehicles. An internal sensor within the electric power steering unit may fail, deactivating the power steering assist.
Risk
A loss of electric power steering assist can increase the risk of a crash.
Remedy
MBUSA will notify owners, and dealers will replace the steering unit, free of charge. The recall began June 7, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA'S number for this recall is 2019040007.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

Mercedes-Benz GLC 3002019