CarRecallWatch- Component
- AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
- Problem
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018 C300 Cabriolet, C300 Coupe, C300 4Matic Cabriolet, C300, C300 4Matic Coupe, C300 4Matic, C43 AMG Cabriolet, C43 AMG Coupe, C63 S AMG Cabriolet, C350e Plug-In Hybrid, C63 AMG Cabriolet, C63 AMG Coupe, C63 S AMG Coupe, C63 AMG, C63 S AMG, 2018-2019 GLC300 4Matic Coupe, GLC300, GLC63 AMG Coupe, GLC300 4Matic, GLC350e Plug-In Hybrid, GLC43 AMG Coupe, GLC43 AMG, GLC63 S AMG Coupe, and GLC63 AMG vehicles equipped with Audio 20 head units and automatic child seat recognition. The status of the passenger side air bag may not display correctly.
- Risk
- If the passenger air bag is incorrectly displayed as 'ON' when it is not, a front seat passenger may be unaware that the air bag will not deploy in the event of a crash, increasing their risk of injury.
- Remedy
- MBUSA will notify owners, and dealers will update the audio head unit software, free of charge. The recall began January 3, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2018120009.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
The infotainment (audio) head unit in these vehicles may incorrectly display the front passenger airbag as "ON" when it is actually off, or the status may not display correctly at all. The problem affects vehicles equipped with the Audio 20 head unit and automatic child seat recognition.
The danger is that a front seat passenger may believe the airbag will deploy in a crash when it will not. That false sense of protection could increase the risk of injury to the passenger if a collision occurs.
Mercedes-Benz USA will notify owners, and authorized dealers will update the audio head unit software at no charge. The recall began January 3, 2019. Owners can contact MBUSA customer service at 1-800-367-6372, referencing recall number 2018120009. You can also check your VIN for open recalls.
Check whether this recall is open on your vehicle