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Nova Bus LFS Artic Recall 18V829: Bus May Lose Stability or Stop Unexpectedly, Raising Crash Risk

NHTSA campaign 18V829, reported November 26, 2018, 337 vehicles potentially affected.

What this recall means for you

A software fault code in the engine can cause the bus to operate at zero velocity, and a lack of dampening can reduce vehicle stability. Loss of stability can increase the risk of a crash.

If your transit bus is covered by this recall, the manufacturer will notify owners and dealers will update the Hubner ACU software at no cost to you. Contact Nova customer service at 1-800-350-6682 to confirm your bus is included and to arrange the repair. You can also check your vehicle identification number (VIN) for open recalls.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 18V829Nova Bus
Component
ELECTRICAL SYSTEM:SOFTWARE
Problem
Nova Bus (Nova) is recalling certain 2013-2018 Nova LFS Artic transit buses. A fault code in the engine may cause the vehicle to operate at zero velocity and lack of dampening reducing vehicle stability.
Risk
If there is a loss of vehicle stability, it can increase the risk of a crash.
Remedy
Nova will notify owners, and dealers will update the Hubner ACU software, free of charge. The recall began December 6, 2018. Owners may contact Nova customer service at 1-800-350-6682. Nova's number for this recall is CR4422.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

Nova Bus LFS Artic201320142015201620172018