- Component
- FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
- Problem
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2007-2012 Audi Q7 and 2009-2012 Audi Q5 vehicles, previously repaired under NHTSA recall 16V-660. These vehicles were previously repaired with an interim repair of installing butyl tape to the fuel pump flange, until replacement remedy parts became available.
- Risk
- The butyl tape may not prevent fuel from leaking. A fuel leak in the presence of an ignition source can increase the risk of a fire.
- Remedy
- Volkswagen will notify owners, and dealers will replace the fuel pump flange and install butyl tape, free of charge. The recall began December 28, 2018. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 20BJ.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
Some vehicles from 2007 to 2012 were previously repaired for a fuel pump flange issue by installing butyl tape to the flange as a temporary fix until permanent replacement parts became available. The butyl tape may not prevent fuel from leaking out of the fuel pump area.
A fuel leak near an ignition source can increase the risk of a fire. Owners should take this recall seriously and not ignore notices about it.
The remedy is free. Dealers will replace the fuel pump flange and install butyl tape at no charge. Owners will be notified by Volkswagen, or you can contact Audi customer service at 1-800-253-2834 (Volkswagen recall number 20BJ). You can also check your VIN for open recalls on the NHTSA website.
Official recall notice
Affected vehicles
| Audi Q5 | 2009201020112012 |
|---|---|
| Audi Q7 | 200720082009201020112012 |