CarRecallWatch- Component
- SEATS:MID/REAR ASSEMBLY
- Problem
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Volkswagen e-Golf and Golf R vehicles, and Audi A3 Sedan and RS3 vehicles. The rear seat frame head restraint guide sleeves may be incorrectly welded to the seat frame.
- Risk
- If the guide sleeves are incorrectly welded, in the event of a crash, the rear seat head restraints may have reduced stability, increasing the risk of injury.
- Remedy
- Volkswagen and Audi will notify their owners, and dealers will inspect the guide sleeves for incorrect welds, replacing the rear seat frame, as necessary, free of charge. The recall began December 28, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are 72H8 (VW) and 72H9(Audi).
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
Some rear seat frames may have head restraint guide sleeves that were welded incorrectly to the seat frame. The welds may leave the rear head restraints less stable than intended.
If a crash occurs, the rear head restraints may have reduced stability, which increases the risk of injury to rear-seat occupants.
The repair is free at an authorized dealer. Dealers will inspect the guide sleeves for incorrect welds and replace the rear seat frame if needed. Owners will also be notified by mail. Check your VIN for open recalls, or contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Audi A3 Cabriolet | 2018 |
|---|---|
| Audi RS 3 | 2018 |
| Volkswagen E-Golf | 2018 |
| Volkswagen Golf R | 2018 |