Home / Latest recalls / 18V778

Mack Granite (Gr) Recall 18V778: Loose Steering Shaft Bolt Can Cause Loss of Steering

NHTSA campaign 18V778, reported November 1, 2018, 169 vehicles potentially affected.

What this recall means for you

A pinch bolt on the upper steering shaft may not have been tightened during assembly. If it loosens, the steering shaft can separate, which can cause a loss of steering and increase the risk of a crash.

The remedy is free. Dealers will inspect the steering shaft for any loose pinch bolts and tighten or correct them as needed at no cost to you. Owners will also be notified by mail.

To check whether your vehicle is affected, enter your VIN on the NHTSA recall lookup site or contact Mack customer service at 1-800-866-1177 and reference recall number SC0413. Contact an authorized Mack dealer to schedule the inspection.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 18V778Mack Trucks, Inc.
Component
STEERING
Problem
Mack Trucks, Inc. (Mack) is recalling certain 2019 Mack Anthem (AN), Granite (GR), and Pinnacle (PI) vehicles. The pinch bolt on the upper steering shaft may not have been tightened, possibly resulting in the steering shaft separating and causing a loss of steering.
Risk
A loss of steering can increase the risk of a crash.
Remedy
Mack will notify owners, and dealers will inspect the vehicles for any loose pinch bolts, correcting the vehicles as necessary, free of charge. The recall began November 30, 2018. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0413.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

Mack Anthem (An)2019
Mack Granite (Gr)2019
Mack Pinnacle (Pi/Pn)2019