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Crossroads Cruiser Recall 18V767: Water Heater Exhaust May Let Carbon Monoxide Into Living Area

NHTSA campaign 18V767, reported October 31, 2018, 7 vehicles potentially affected.

What this recall means for you

This recall covers certain 2019 recreational trailers with the water heater installed under the slide-out. The exhaust location for the water heater may allow carbon monoxide or propane gas to enter the living quarters.

Carbon monoxide and propane gas entering the living space can increase the risk of injury. If you own an affected trailer, contact Keystone RV Company customer service at 1-866-425-4369 and reference recall number 18-335. Owner letters will not be sent for this recall, so check with Keystone directly if you are unsure whether your trailer is included.

The remedy is free of charge: Keystone will relocate the water heater at no cost to you. Be sure to check your vehicle identification number (VIN) for open recalls.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 18V767Keystone RV Company
Component
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS:WATER HEATER
Problem
Keystone RV Company (Keystone) is recalling certain 2019 Crossroads Cruiser recreational trailers with the water heater installed under the slide out. The exhaust location for the water heater may result in carbon monoxide or propane gas entering the living quarters.
Risk
If carbon monoxide or propane gas enters the living quarters, it can increase the risk of injury.
Remedy
The affected vehicles are still in dealer inventory and Keystone will relocate the water heater, free of charge. Owner letters will not be sent. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 18-335.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

Crossroads Cruiser2019