CarRecallWatch- Component
- ELECTRICAL SYSTEM:SOFTWARE
- Problem
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019 Mercedes-Benz C300, C300 4Matic, C300 4Matic Cabrio, C300 4Matic Coupe, C300 Coupe, C300 Cabrio, C43 AMG, C43 AMG Cabrio, C43 AMG Coupe, CLS450, CLS450 4Matic, CLS53 AMG 4Matic, E53 AMG 4Matic, E450 4Matic, E450 4Matic Coupe, E53 AMG 4Matic Coupe, G550, and G63 AMG vehicles. The Central Powertrain Controller (CPC) control unit could reset while driving, possibly causing an engine stall.
- Risk
- An engine stall can increase the risk of a crash.
- Remedy
- MBUSA will notify owners, and dealers will update the CPC control unit software, free of charge. The recall began April 12, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019030012.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
A software fault in the Central Powertrain Controller (CPC), the control unit that manages the engine, can cause it to reset while the vehicle is being driven. If this happens, the engine may stall, and a sudden loss of engine power while driving can increase the risk of a crash.
Dealers will update the CPC control unit software free of charge. Owners who have questions can contact Mercedes-Benz USA customer service at 1-800-367-6372 and refer to recall number 2019030012. You can also check your vehicle identification number (VIN) for open recalls on the NHTSA website.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Mercedes-Benz AMG C43 | 2019 |
|---|---|
| Mercedes-Benz AMG CLS53 | 2019 |
| Mercedes-Benz AMG E53 | 2019 |
| Mercedes-Benz C 300 | 2019 |
| Mercedes-Benz CLS 450 | 2019 |
| Mercedes-Benz E 450 | 2019 |
| Mercedes-Benz G 550 | 2019 |
| Mercedes-Benz G63 | 2019 |