- Component
- ELECTRICAL SYSTEM:SOFTWARE
- Problem
- Altec Industries (Altec) is recalling certain 2014-2018 DHH and DHB Digger Derrick vehicles. The Zone Rating System may not alert the operator that the load being handled exceeds the rated load for the unit's specific position.
- Risk
- Without an alert, there is a greater risk of unit instability or a loss of load control, increasing the risk of injury.
- Remedy
- Altec will notify owners and dealers will update the Zone Rating System software, free of charge. The recall began December 12, 2018. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN 700.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
The Zone Rating System software on these Altec Digger Derrick units may fail to alert the operator when the load being handled exceeds the rated load for the unit's specific position. Without that warning, the unit can become unstable or lose load control.
An unstable unit or loss of load control increases the risk of injury to operators and people nearby. Owners should not assume the system will warn them of an overload on these vehicles until the update is installed.
Altec will notify owners, and authorized dealers will update the Zone Rating System software at no cost to you. Contact Altec customer service at 1-877-462-5832 (Altec recall number CSN 700), and check your vehicle's VIN for open recalls.
Official recall notice
Affected vehicles
| Altec Digger Derrick | 20142015201620172018 |
|---|