Home / Latest recalls / 18V728

Altec Aerial Device Recall 18V728: Converter Can Fail and Cause a Fire

NHTSA campaign 18V728, reported October 16, 2018, 24 vehicles potentially affected.

What this recall means for you

Certain 2015-2017 Altec aerial devices, including TA45M and AM50/55 models equipped with a 500W DC-DC converter, may have a converter that can fail. Voltage and current spikes can cause the converter to fail, which increases the risk of a fire.

Because of the fire risk, owners should stop relying on an affected aerial device until the converter has been checked or replaced. Altec will notify owners, and the 500W DC-DC converter will be replaced free of charge with a revised design at an authorized dealer. You can contact Altec customer service at 1-877-462-5832 and refer to recall number CSN 699. You should also check your vehicle identification number (VIN) for any open recalls.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 18V728Altec Industries Inc.
Component
ELECTRICAL SYSTEM
Problem
Altec Industries Inc. (Altec) is recalling certain 2015-2017 Altec TA45M and AM50/55 aerial devices equipped with 500W DC-DC converters. Due to voltage and current spikes, the converter can fail and cause a fire.
Risk
If the converter fails, it can increase the risk of a fire.
Remedy
Altec will notify owners, and dealers will replace the 500W DC-DC converter with one that has a revised design, free of charge. The recall began December 10, 2018. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN 699.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

Altec Aerial Device201520162017