CarRecallWatch- Component
- EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
- Problem
- Erwin Hymer Group North America, Inc. (Erwin Hymer) is recalling certain 2018-2019 Hymer Aktiv and Aktiv 2.0, Carado Axion and Banff and Roadtrek Simplicity, Simplicity SRT, Zion and Zion SRT motorhomes. The undermount generator may overcharge the auxiliary batteries, damaging them.
- Risk
- If the supplied sealed batteries are replaced with batteries that are not sealed, overcharging the batteries may result in an acid spill, increasing the risk of injury.
- Remedy
- Erwin Hymer has notified owners, and dealers will install a new internal voltage regulator into the generator, free of charge. The recall began on October 24, 2018. Owners may contact Erwin Hymer customer service at 1-800-663-0066.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
The generator in these motorhomes can overcharge the auxiliary batteries, which can damage them. If the factory-supplied sealed batteries are replaced with non-sealed batteries, the overcharging may cause an acid spill, increasing the risk of injury.
The manufacturer, Erwin Hymer Group North America, will have authorized dealers install a new internal voltage regulator in the generator. The repair is free of charge. Owners can contact Erwin Hymer customer service at 1-800-663-0066 for more information. You can also check your vehicle identification number (VIN) for open recalls.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Carado Axion | 20182019 |
|---|---|
| Carado Banff | 20182019 |
| Hymer Aktiv | 20182019 |
| Hymer Aktiv 2.0 | 20182019 |
| Roadtrek Simplicity | 20182019 |
| Roadtrek Simplicity SRT | 20182019 |
| Roadtrek Zion | 20182019 |
| Roadtrek Zion SRT | 20182019 |