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MCI J4500 Recall 18V692: Motorcoach May Lack Enough Emergency Exit Windows

NHTSA campaign 18V692, reported October 3, 2018, 37 vehicles potentially affected.

What this recall means for you

Certain 2018 and 2019 MCI J4500 motorcoaches with the 60-passenger seating option may have too few emergency egress windows. In an emergency, this could slow passengers' ability to get out of the vehicle, raising the risk of injury.

The recall covers vehicles that do not meet Federal Motor Vehicle Safety Standard 217, which governs bus emergency exits and window retention and release. Motor Coach Industries will notify owners. Dealers will replace a non-egress window on each side of the vehicle with an egress window and install the proper emergency exit window labels at no cost to you. The recall began April 4, 2019.

If you own or operate one of these motorcoaches, contact MCI customer service at 1-800-241-2947 and reference recall number FCP 468. You can also check your vehicle identification number for open recalls.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 18V692Motor Coach Industries
Component
STRUCTURE:EMERGENCY:ESCAPE/EGRESS/EXIT
Problem
Motor Coach Industries (MCI) is recalling certain 2018-2019 MCI J4500 motorcoaches with the 60 passenger seating option. These vehicles may have an insufficient number of emergency egress windows, inhibiting passenger exit in the event of an emergency. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release."
Risk
In the event of an emergency, an insufficient number of emergency egress windows can lengthen the time that passengers need to exit the vehicle, increasing the risk of injury.
Remedy
MCI will notify owners, and dealers will replace a non-egress window on each side of the vehicle to an egress window and install the proper emergency exit window labels, free of charge. The recall began April 4, 2019. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is FCP 468.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

MCI J450020182019