- Component
- SEAT BELTS: REAR/OTHER:BUCKLE ASSEMBLY; STRUCTURE:BODY:ROOF AND PILLARS
- Problem
- Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2016-2018 Mercedes-Benz GLC300 and GLC300 4Matic, 2018 GLC350e and GLC63 AMG 4Matic and 2017-2018 GLC43 AMG 4Matic vehicles. The seat belt latch plates (the parts that insert into the buckles) for the outboard rear seats may retract into the interior paneling, preventing the occupants from being able to use the seat belts.
- Risk
- If the rear seat passengers cannot fasten their seat belts, they have an increased risk of injury in the event of a crash.
- Remedy
- MBUSA will notify owners, and dealers will install felt strips between the C-pillar and rear side paneling, free of charge. The recall began November 2, 2018. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2018100002.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
Certain Mercedes-Benz GLC vehicles from 2016 to 2018 may have a problem with the rear outboard seat belts. The latch plates, the metal tabs that insert into the buckles, can retract into the interior paneling, so rear passengers may be unable to fasten their seat belts.
If rear seat passengers cannot buckle their seat belts, they face a higher risk of injury in a crash. Seat belts are a primary protection in a collision, so this is a serious safety concern for anyone who rides in the back seat.
Mercedes-Benz USA will notify affected owners. Dealers will install felt strips between the C-pillar and the rear side paneling at no cost to you. Owners can also contact Mercedes-Benz USA customer service at 1-800-367-6372, referencing recall number 2018100002. Check your vehicle identification number (VIN) for any open recalls.
Official recall notice
Affected vehicles
| Mercedes-Benz AMG GLC43 | 20172018 |
|---|---|
| Mercedes-Benz AMG GLC63 | 2018 |
| Mercedes-Benz GLC 300 | 201620172018 |
| Mercedes-Benz GLC 350 E | 2018 |