CarRecallWatch- Component
- ELECTRICAL SYSTEM:SOFTWARE
- Problem
- Midwest Fire Equipment & Repair Company (Midwest) is recalling certain 2014-2019 Midwest Fire All-Poly Series emergency vehicles equipped with Class 1 Ultraview Touchscreens manufactured by Hale Products. These touchscreens may experience false switch activations that can happen without the operator's knowledge causing accessories to turn on or off, affecting vehicle performance.
- Risk
- The unintended turning on or off of accessories such as emergency beacons or automatic snow chains can increase the risk of a crash.
- Remedy
- Midwest will notify owners, and dealers will upgrade the software or retrofit fuses, free of charge. The recall began October 23, 2018. Owners may contact Midwest customer service at 1-800-344-2059.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
The touchscreen controls on certain emergency vehicles may register false switch activations without the operator knowing. This can cause accessories such as emergency beacons or automatic snow chains to turn on or off unintentionally, which can affect vehicle performance and increase the risk of a crash.
The manufacturer, Midwest Fire Equipment & Repair Company, will notify owners. Dealers will update the touchscreen software or retrofit fuses at no cost to the owner.
If you own one of these vehicles, watch for the owner notification and have an authorized dealer complete the free repair. You can also check your VIN for open recalls and contact Midwest customer service at 1-800-344-2059 with questions.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Midwest Fire All-Poly Series | 201420152016201720182019 |
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