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Starcraft Bus Quest Recall 18V640: Wheelchair Lift Can Stop Above Floor, Risking Rider Tipping

NHTSA campaign 18V640, reported September 18, 2018, 1,525 vehicles potentially affected.

What this recall means for you

A part in the wheelchair lift, the positioning input cam, can fail while the lift is in use. When that happens, the platform can travel higher than the vehicle's floor and stop above it.

If the platform stops above the floor, a wheelchair user can tip inward toward the vehicle when exiting the lift, which raises the risk of injury. The recall covers certain Ricon S-Series and K-Series lifts on specific 2012-2018 Forest River buses.

The repair is free: authorized Ricon dealers will replace the wheelchair lift positioning input cam, and Forest River will notify owners. Owners can contact Ricon customer service at 1-800-322-2884, and you should check your VIN for open recalls.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 18V640Forest River, Inc.
Component
EQUIPMENT ADAPTIVE/MOBILITY
Problem
Forest River, Inc. (Forest River) is recalling certain 2012-2016 Elkhart Coach ECII, Glaval Apollo and Sport buses, 2017-2018 Glaval Commute buses, 2012-2018 Glaval Entourage, Titan and Universal, StarCraft Bus Allstar and Starlite buses, 2013-2018 Glaval Legacy, Primetime and Titan II buses, 2015-2016 Allstar XL MVP buses, 2014-2016 StarCraft Prodigy buses, 2014 StarCraft Quest and Starquest buses, 2017 StarCraft Quest buses and 2016 StarCraft Senator II buses. These vehicles are equipped with certain Ricon S-Series and K-Series Titanium Wheel chair Lifts that have a wheelchair lift positioning input cam that may fail while the lift is in use, allowing the platform to travel higher than the vehicle's floor height.
Risk
If the wheelchair lift platform stops above the vehicle floor, the wheelchair user can tip inwards toward the vehicle when exiting the lift, increasing their risk of injury.
Remedy
Forest River will notify owners, and Ricon dealers will replace the wheelchair lift positioning input cam, free of charge. The recall began October 10, 2018. Owners may contact Ricon customer service at 1-800-322-2884. Forest River's number for this recall is 51-0852.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

Elkhart Ecii20122013201420152016
Glaval Bus Apollo2012201320142015201620172018
Glaval Bus Commute20172018
Glaval Bus Concorde2012201320142015201620172018
Glaval Bus Concorde II20172018
Glaval Bus Entourage2012201320142015201620172018
Glaval Bus Legacy201320142015201620172018
Glaval Bus Primetime201320142015201620172018
Glaval Bus Sport2012201320142015201620172018
Glaval Bus Titan2012201320142015201620172018
Glaval Bus Titan II201320142015201620172018
Glaval Bus Universal2012201320142015201620172018
Starcraft Bus ALL Star2012201320142015201620172018
Starcraft Bus Allstar XL MVP20152016
Starcraft Bus Prodigy201420152016
Starcraft Bus Quest20142017
Starcraft Bus Senator II2016
Starcraft Bus Starlite2012201320142015201620172018
Starcraft Bus Starquest2014