- Component
- ELECTRICAL SYSTEM:SOFTWARE; FORWARD COLLISION AVOIDANCE:SOFTWARE:PEDESTRIAN/CYCLIST/OBJECT/OBSTACLE/ RECOGNITION
- Problem
- Mitsubishi Motors North America (MMNA) is recalling certain 2018 Mitsubishi Outlander PHEV, Outlander Sport, 2018-2019 Eclipse Cross, and 2017-2018 Outlander vehicles equipped with a Forward Collision Mitigation (FCM) system that detects pedestrians. Due to incorrect software, the FCM-ECU (Electronic Control Unit) may apply braking for longer than needed, even after a pedestrian is no longer detected.
- Risk
- If the FCM-ECU software activates the brake for longer than necessary, the driver may react by applying additional braking. The resulting rapid deceleration of the vehicle can increase the risk of a rear-end collision.
- Remedy
- MMNA will notify owners, and dealers will reprogram the FCM-ECU software with updated software, free of charge. The recall is began October 16, 2018. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-18-007.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
Some Mitsubishi Outlander, Outlander Sport, Outlander PHEV and Eclipse Cross vehicles have a Forward Collision Mitigation system with software that can detect pedestrians. The software may apply the brakes for longer than needed, even after a pedestrian is no longer detected.
When the system keeps braking unnecessarily, a driver may respond by applying additional brake force. The resulting sudden deceleration can increase the risk of being struck from behind in a rear-end collision.
The remedy is a free software update. Dealers will reprogram the Forward Collision Mitigation control unit at no cost to owners. Owners can contact Mitsubishi Motors North America customer service at 1-888-648-7820, referencing recall SR-18-007, and should check their vehicle identification number for any open recalls.
Official recall notice
Affected vehicles
| Mitsubishi Eclipse Cross | 20182019 |
|---|---|
| Mitsubishi Outlander | 20172018 |
| Mitsubishi Outlander Phev | 2018 |
| Mitsubishi Outlander Sport | 2018 |