- Component
- VISIBILITY:GLASS, SIDE/REAR
- Problem
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018 Mercedes-Benz C300, C300 4MATIC, C63 AMG, and C63S AMG vehicles. Incorrect bonding of the rear window may cause the window to loosen and detach from the vehicle.
- Risk
- If the window detaches from the vehicle, it can become a road hazard, increasing the risk of a crash.
- Remedy
- MBUSA will notify owners, and dealers will rework the rear window bonding, free of charge. The recall is expected to begin November 2, 2018. Owners may contact MBUSA customer service at 1-800-367-6372.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
The rear window on these vehicles may have been bonded incorrectly at the factory. Over time, the window can loosen and separate from the vehicle.
If the rear window detaches while driving, it can become a road hazard for other drivers and increase the risk of a crash.
Mercedes-Benz USA will notify owners, and authorized dealers will rework the rear window bonding free of charge. The recall is expected to begin November 2, 2018. You can contact MBUSA customer service at 1-800-367-6372, and you should check your vehicle's VIN for open recalls.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Mercedes-Benz AMG C63 | 2018 |
|---|---|
| Mercedes-Benz AMG C63S | 2018 |
| Mercedes-Benz C 300 | 2018 |
| Mercedes-Benz C 300 4MATIC | 2018 |