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Collins School Bus Recall 18V584: Lift Platform May Stop Above Floor, Risking Rider Injury

NHTSA campaign 18V584, reported September 4, 2018, 59 vehicles potentially affected.

What this recall means for you

On certain 2012-2018 Collins school buses equipped with Ricon S-Series and K-Series Titanium wheelchair lifts, the wheelchair lift positioning input cam may fail while the lift is in use. When this happens, the platform can travel higher than the vehicle floor height.

If the platform stops above the floor, a wheelchair user may tip inward toward the vehicle when exiting the lift, which increases the risk of injury.

The remedy is free. Collins Bus will notify owners, and Ricon dealers will replace the injection molded cam with an aluminum machined cam at no charge. The recall is expected to begin in October 2018. Owners can contact Collins Bus customer service at 1-800-533-1850, extension 424, or Ricon Customer Service at 1-800-322-2884. You can also check your vehicle identification number (VIN) for open recalls.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 18V584Collins Bus Corporation
Component
EQUIPMENT ADAPTIVE/MOBILITY
Problem
Collins Bus Corporation (Collins Bus) is recalling certain 2012-2018 School Buses, equipped with Ricon S-Series and K-Series Titanium Wheelchair Lifts. The wheelchair lift positioning input cam may fail while the lift is in use, allowing the platform to travel higher than the vehicle floor height.
Risk
If the wheelchair lift platform stops above the vehicle floor, the wheelchair user can tip inwards toward the vehicle when exiting the lift, increasing their risk of injury.
Remedy
Collins Bus will notify owners and Ricon dealers will replace the injection molded cam with an aluminum machined cam, free of charge. The recall is expected to begin October 2018. Owners may contact Collins Bus customer service at 1-800-533-1850 extension 424 or Ricon Customer Service at 1-800-322-2884.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

Collins School Bus2012201320142015201620172018